Returns & Exchanges

At BENNI, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel in its original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the garments in their original shipping bag or box, ensuring all original designer tags and labels are intact.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand over your package at any authorized carrier location and keep your tracking receipt until your refund is processed.